Support

How can we help?

Most answers are below. Still stuck? Open a ticket on Discord or send us a message.

Discord Fastest

Open a ticket for keys, billing, bans and anything else. Best for urgent issues.

Open a ticket

Email

Prefer email? Write to us directly or use the form below. Click the address to copy it.

Dashboard

Redeem a key, check when it expires and reset your HWID yourself.

Open dashboard

Send us a message

We reply by email. If you paid, add your purchase details so we can find your order fast.

Check the FAQ first. Most issues are already answered in the common questions below, so please look there before opening a request.

Common questions

Quick fixes for the things people ask most.

I bought a key. Where is it?
Keys are delivered instantly on the checkout screen and by email. Check your spam or junk folder too. Still nothing after a few minutes? Message us with your purchase email and order ID.
How do I use my key?
Redeem it in your dashboard, then copy the loader from the homepage, paste it into a supported executor and execute it in any supported game.
My key says invalid or the HWID doesn’t match.
Keys are locked to one device. If you switched PCs or reinstalled Windows, reset your HWID from the dashboard. Also make sure you copied the whole key with no extra spaces.
The script won’t load.
Check that your executor shows Working on the executors page and that the game is on the games list. Roblox updates can break executors for a few hours until they patch.
Can I get a refund?
All sales are final once your key is delivered, as covered in the Terms. Chargebacks and disputes get the key revoked.
How do I get a free key?
Grab one from the free key page. Free keys go through a short key system; paid keys skip it.
Which executor should I use?
Volt is our top paid pick on PC, Real is the best free option, and Delta is the pick for mobile. See every option on the executors page.
Will I get banned?
We work to keep sportsclub undetected, but no script is risk-free. If you’re worried, play on an alt account.